How to manage and restore quarantined files and programs?


Many times the customers need to manage and update the files. The McAfee security suits for windows have a very essential program called the Virus Scan.
This program basically scans and protects the user’s computer. When in the process of scanning a file or program the Virus scan at first checks if it is a potential
threat to the computer system. If a substantial threat is caught then it can protect and quarantine the file. It is important to know that the quarantined items are
stored in a very safe location. The virus scanning makes use of the heuristic scanning method to detect suspected behavior. One can take the following steps
on how to manage the quarantined items.
For Windows Computers
At first open the McAfee security product
Then Click Navigation
Thereafter Click cog at the top right corner
Click quarantined items
Click trusted items
Open quarantined items
Otherwise open quarantine potentially unwanted programs
Thereafter select the specific items individually
Otherwise click select all
Select the action the user wants to perform
These are the steps for managing and restoring quarantined files in windows computer. The users can perform the steps carefully.
For Mac OS
First the McAfee icon
Then select “McAfee live safe internet security console”
Then click Mac security Quarantine
One can click Quarantine in case of earlier version of internet
Thereafter click the Padlock
Then type the password
Then click ok
Select the location
Otherwise hold down the shift key
Click “Select the multiple icon”
Select restore to get from quarantine
Or press delete to clear the items from the list
To secure click lock
Important information
It is important to know once the files are restored from quarantine recovers it and places the file in the original location. Once this is done the very same
file can again be detected as a source of threat. In case of urgent need of the file the real time scanner can be disabled.
One can call the McAfee customer support team and solve the related problems. The customer support team is a third party entity working to help the customers.









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